In Part 1, we start with digital vision. A digital vision is where transformation begins—a powerful picture of what an organisation could become and the role it could play in an ever-evolving world.
By Yoshi Mitsui, Head of Academy (Digital Transformation) at Aeqlia
Case in Point
Imagine the Future
Think about personal growth. We all have those “what if” moments—What if I took that chance? What if I upskilled or networked more? When we have a clear sense of who we want to become, it’s easier to make those “ifs” turn into “whens.” That picture of the future becomes our compass, helping us focus on our goals and stay true to the journey, even when distractions arise.
Organisations need this clarity of vision, too. A digital vision isn’t just a mission statement. It’s a bold, unifying force that tells everyone where the organisation is headed and why it’s taking those steps. It brings a sense of purpose that runs deeper than any single project or technology. Without a digital vision, DT efforts can lack cohesion, becoming isolated projects that fail to create lasting impact. A well-defined digital vision connects the dots, providing a shared understanding of the destination and the steps needed to get there.
Digital Vision as The North Star
A digital vision does more than outline goals. It embodies the spirit and purpose of transformation, inviting everyone to imagine the organisation’s potential and the role they can play in bringing that vision to life. This vision becomes a “North Star,” anchoring daily decisions and actions in a bigger, more aspirational picture. It not only provides direction but also energises people with the promise of what the organisation could achieve.
In today’s business world, imagination is a critical asset, particularly when navigating the complexities of an unpredictable market[1]. By seeing beyond today’s challenges and identifying entirely new growth avenues, organisations with a clear digital vision can build resilience and competitiveness. Imagination fuels a digital vision, allowing organisations to think bigger, reach further, and break away from conventional paths.
Yet a vision must also be actionable, and this is where future-back thinking comes into play. Future-back thinking encourages organisations to start with a picture of the future they want and work backward to determine the steps that will bring them there[2]. It’s a way of grounding ambitious goals in practical, strategic actions, ensuring big ideas don’t stay stuck in the “what if” phase but become achievable, step-by-step realities.
Case: PSA International
PSA International provides a striking example of how a powerful digital vision can inspire and direct transformation. In 2019, PSA shared an ambitious vision of what its operations could look like by 2030 through a video titled Tuas Port 2030: The Intelligent Port of the Future[3]. This wasn’t just a roadmap for operational improvements; it was a bold reimagining of the role PSA could play in the future of global logistics.
The video laid out PSA’s plan to transform its ports into interconnected ecosystems. Picture this: autonomous vehicles moving seamlessly across the port, artificial intelligence optimising logistics, and IoT-enabled systems providing customers with real-time insights into the movement of their shipments. PSA’s vision extended beyond technological upgrades, aiming instead to redefine the way ports and supply chains operate. This vision projected PSA from being a traditional port operator to becoming an intelligent, digitally enabled logistics leader.
Central to this vision is the Tuas Mega Port, which PSA aims to make the world’s largest automated container terminal by the 2040s. More than a single facility, Tuas is designed to be a resilient, sustainable hub that integrates cutting-edge technology, including 5G connectivity and advanced data analytics, to streamline operations and reduce environmental impact. This transformation positions PSA as a driver of innovation in logistics, making the Tuas Mega Port a cornerstone of global trade for the next generation.
What makes PSA’s approach especially powerful is how it exemplifies future-back thinking. By visualising what 2030 could look like, PSA mapped out the initiatives, technologies, and capabilities needed to bring that future closer. Instead of merely adapting to existing challenges, PSA anticipated what its customers, employees, and partners would need years ahead. Today, as autonomous vehicles and IoT systems become increasingly mainstream, PSA’s vision has gone from being an ambitious concept to a guiding force that shapes its daily operations and strategic decisions.
Digital Vision as the Foundation
A digital vision is more than an inspiring statement; it’s the foundation of meaningful transformation. It’s what guides every step, fuels ambition, and aligns the organisation toward a common purpose. Companies like PSA show how a compelling vision can reimagine an industry, setting a standard for resilience, innovation, and leadership. With a powerful digital vision in place, transformation becomes more than a response to change—it becomes the path to defining the future.
[1] Reeves, M., & Fuller, J. (2020). We need imagination now more than ever. Harvard Business Review. Retrieved from https://hbr.org/2020/04/we-need-imagination-now-more-than-ever
[2] Bain & Company. (n.d.). Future-back: Imagine if. Bain & Company. Retrieved from https://www.bain.com/how-we-help/future-back-imagine-if/
[3] PSA International. (2019, October 8). PSA International: Imagine 2030 [Video]. YouTube. Retrieved from https://www.youtube.com/watch?v=9IHrkx_KRSU